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Internationally accredited professional certification
Curriculum specially developed for Oregon’s hospitality industry

All planned Guest Service Gold Trainings at Marylhurst University, including this event, have been cancelled.

Gold Service Program LogoThe course features seven principles of guest service delivery, illustrated through real stories of challenge and experience told by Oregon employees. Thanks to a generous sponsorship by Travel Oregon, and in partnership with Oregon Restaurant & Lodging Association Education Foundation (ORLAEF) and AHLEI, Marylhurst University is proud to host classes that are open to all hospitality-related organizations and their associates in the Portland region for only $20/person (an 80% discount).

Upon successful completion of the program, individuals will be recognized as a Certified Guest Service Professional (CGSP®). *Access to the certification exam will be granted at the completion of the class. Certificates will be mailed to your home address.